Privacy Policy

CarPromo is a product of Diazites LLC, a company based in Miami, FL. This Privacy Policy explains what information we collect, why we collect it, and the choices you have. It applies to https://carpromo.co and all related services we operate.

1. Information we collect

• Contact details — your name, phone number, and email address when you sign up, request a demo, or contact a dealer through the marketplace.
• Account information — your dealership name, billing details, and account preferences.
• Technical information — your IP address, browser type, device type, and pages you visit.
• Usage data — how you interact with the site, such as searches, saved cars, and listing views.

2. Why we collect it

• To deliver the service — generating promo videos, posting to social platforms, and listing your inventory.
• To route leads — when a buyer contacts you, we share their message and phone number so you can respond.
• To send alerts — price-drop alerts, lead notifications, and account updates (by email or SMS).
• To improve the product — analytics and diagnostics that help us fix bugs and build better features.

3. SMS messages and opting out

We may send you text messages about leads, price-drop alerts, and account activity. You can stop receiving SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Standard message and data rates may apply.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. See our Cookie Policy for details.

5. Third parties we share data with

• Stripe — processes your payments. Your card details go directly to Stripe; we do not store them.
• Telegram — used for internal lead notifications so our systems can route messages.
• SMS gateway — delivers the text messages you opt into.
• AI providers — help generate captions, descriptions, and video content from your inventory.

We share only what is necessary for each provider to perform its function, and we do not sell your personal information.

6. Data retention

We keep your account information for as long as your account is active. Leads and usage data are retained as needed to provide the service and meet legal obligations. When data is no longer needed, we delete or anonymize it.

7. Your rights

You may request access to the personal information we hold about you, or ask us to correct or delete it, by emailing support@carpromo.co. We will respond within a reasonable timeframe, subject to any legal requirements to retain certain records.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. When we make material changes, we will post the updated version here and update the "Last updated" date above.

10. Contact

Questions about this policy? Email support@carpromo.co or write to Diazites LLC, Miami, FL.