Refund Policy

This Refund Policy explains how refunds work for subscriptions to CarPromo, a product of Diazites LLC, Miami, FL.

1. Monthly subscriptions

Our plans are billed monthly through Stripe. Because the service is delivered immediately and continuously, we generally do not offer refunds for a month of service you have already used.

2. Refunds within 14 days of your first charge

If this is your first charge and you are not satisfied, you may request a prorated refund within 14 days of that first charge. We will refund the unused portion of your current billing period on a prorated basis.

3. Renewals

After a subscription renews, that renewal charge is not refundable. You can avoid a renewal charge by canceling before your next billing date — cancellation takes effect at the end of the current billing period.

4. How to request a refund

Email support@carpromo.co with the email address on your account and the reason for your request. We review requests within a few business days and process approved refunds to your original payment method.

5. Chargebacks

If you believe a charge was made in error, please contact us first — we can usually resolve issues faster than a chargeback. If you initiate a chargeback without contacting us, we may suspend your account while the dispute is resolved.

6. Contact

Questions? Email support@carpromo.co.